You can disable the items manually. In Windows Explorer, move all icons and shortcuts from the following folders to another folder:. Note: The simplest method to shutdown all remaining programs is to disable processes that are not required for the system to run.
Without a strong understanding of the Windows architecture you can typically reduce the number of process down to If the process is not in the required process list, disable the process following the steps below. Important: Do not disable the following required processes: wuauclt.
EXE, regsvc. EXE, explorer. Note: You will need to disable these processes every time you need to reboot the computer. Remove third-party plug-ins from the Reader plug-ins folder. Leave the third party plug-ins out of the Adobe Reader plug-ins folder. After you test all of the Adobe Reader plug-ins, proceed to step 9. Move one third-party plug-in back to the Reader plug-ins folder and attempt to reproduce the error.
Run a detect and repair on Adobe Reader with the corrupted Reader plug-ins removed from the Reader folder. Re-create the Adobe Readerpreferences folder to eliminate problems that damaged preferences files might cause. Note: Color management preferences and other settings will be affected by using this solution. The majority of the Adobe Reader preferences are stored within the registry.
If the problem recurs after you re-create the Adobe Reader preferences folder, then the problem isn't related to the Preferences folder. To restore custom settings, drag the file you moved in step 2 back to its original location, and then click Yes to replace the new Preferences folder. If the tasks in the previous section don't solve the problem, try the following intermediate troubleshooting tasks.
Because device drivers can interfere with opening or installing files, restart Windows in a simplified mode to disable the device drivers, and then install Adobe Reader.
Many manufacturers of video display adapters frequently update their software drivers. If you haven't updated the display adapter driver recently, contact the video card manufacturer for an updated driver, or download one from the manufacturer's website.
To determine the manufacturer of the video card, view the card's properties in Device Manager. You can often determine if the video driver is outdated by changing the color-depth and resolution of the video card or by disabling graphics hardware acceleration. Note: Reader performs optimally at 16bit color. Please increase or decrease the color depth depending on the current setting. Note: Reader preforms optimally at x Please increase or decrease the screen resolution depending on the current setting.
Restart Windows and Adobe Reader. If the problem no longer occurs, contact the video card manufacturer for an updated driver. Device drivers are files that allow Windows to communicate with devices such as scanners, video cards, mouse devices, and keyboards. Contact the device manufacturer to make sure that you have the latest driver for it.
If a device appears with a black exclamation mark! If the Driver tab doesn't indicate the driver provider, click Driver Details. If Microsoft is the provider, you probably have a generic driver and should obtain the most recent driver provided by the device manufacturer.
Updates to Windows also called Service Packs improve its performance and compatibility with other applications. Although each version of Adobe Reader requires a Service Pack see the system requirements in task 1 of this document , a more recent Service Pack can further improve performance.
Service Packs typically include updated device drivers and other updated system components. You can obtain Service Packs from the Microsoft website at www. If you reinstall an application or Windows after you install the latest Service Pack, then reinstall the Service Pack. Some applications install commonly used system files, overwriting the updated versions installed by the Service Pack. Disable hard disk compression, which can interfere when Reader attempts to store and access files and resources.
For more information, see the documentation for the compression software, or see the Windows documentation for compression included with Windows. Windows and applications store working data in temporary.
Excessive or outdated temporary files can interfere with performance of Windows or applications. Delete temporary files, and make sure that at least 50 MB of free space is available on the hard disk to which temporary files are written.
To make sure that at least 50 MB of free space is available on the hard disk to which temporary files are written:. If the complete pathname for the folder isn't visible, double-click TEMP in the Variable column, and note the folder name in the Variable Value box.
In Windows Explorer, verify that the folder you noted in step 4 exists on a noncompressed disk partition that has at least 50 MB of free space:. To determine the amount of free space, right-click the drive and choose Properties from the menu. Note: Repeat this procedure periodically. Windows deletes temporary files when Windows and applications close normally.
When Windows or an application crashes, however, temporary files can accumulate on the hard disk. Click OK. For instructions about clearing the disk cache, see the documentation for the browser.
You can also free up disk space bypassing the spool file, which stores temporary files to the system disk during printing. For instructions for bypassing the spool file, see the documentation included with Windows. If you print to a network printer, try printing the file from a computer that is connected directly to a local printer:.
If the file prints correctly, then network-related issues may be the cause. Contact the network administrator for assistance. If you use a network printer, install a printer driver that's compatible with your operating system. Print servers don't always provide drivers for operating systems running on client computers, so you may be using a printer driver that's appropriate for the print server's operating system but not for your computer's operating system.
If Save Printer Memory is selected, all fonts for a given page download to the printer before the page prints; if Save Printer Memory is deselected, print jobs require more printer memory. If you have problems printing any PDF file from an Acrobat product to a non-PostScript printer, do one or more of the following, printing after each task:.
Disclaimer: Some of these solutions require you to change the printer driver properties. The locations for specific properties vary by printer and by printer driver. Therefore, Adobe Technical Support cannot provide detailed information about the location for each property. Contact the printer manufacturer or refer to the printer documentation for more information.
Switch to the standard VGA driver to determine if the video driver causes the problem. If the error doesn't occur when you use the standard VGA driver, contact the video card manufacturer for an updated driver. If you already use the current version, try using a different video resolution for example, x rather than x Note: Standard VGA drivers display 16 colors only.
Ensure that the printer has enough memory to print all page elements. For instructions on determining available printer memory, see the printer documentation. If the printer has a PostScript option, use the PostScript mode. For details, see the printer documentation. I experienced this problem with a user a couple of days ago.
I discovered that it was 2 network printers that were causing the problem. Those 2 network printers installed on that user's copy of Windows XP were referring to printers that no longer exist. Deleting those 2 network printers eliminated the issue and Adobe Reader would almost instaneously display the print dialog when the print command is issued. I had the same issue so i deleted all other printers that are not working and now it works.
You can try using Microsoft FixIt to iron out any Print spooler issues; however running the Print FixIt would most likely remove all installed Print drivers, hence make sure you have the necessary drivers handy for re-install. To continue this discussion, please ask a new question. Get answers from your peers along with millions of IT pros who visit Spiceworks.
Hi, I have a user whose computer hangs for several minutes when she presses the print button in Adobe Reader 9. Has anyone seen this before or knows what it might be? Thanks, Michael. Popular Topics in Adobe. Which of the following retains the information it's storing when the system power is turned off? Submit ». Freeware, and orders of magnitude faster than Adobe's bloated rubbish. Michael Mar 12, at UTC.
Try uninstalling the printer driver, reboot and reinstall the printer. Verify your account to enable IT peers to see that you are a professional. Here is some information from Adobe's site: Determine the cause of the problem Before you can troubleshoot the problem, you need to determine its cause.
To determine the cause of the printing problem Print another PDF file, such as the first page of Acrobat Help: If that file prints correctly, the PDF file that doesn't print correctly may be damaged.
If the file doesn't print correctly, go to step 2. Print another type of file for example, a. Create PDFs by printing to file. Quickly convert Word to PDF online. Try now for free. Choose Adobe PDF from the printers menu. In some applications, you may need to click Setup in the Print dialog box to open the list of printers, and then click Properties or Preferences.
In the Print dialog box, click OK. Any custom settings that you have defined are listed. Click Continue. Select a name and location for your PDF, and click Save.
By default, your PDF is saved with the same filename and a. Adobe PDF printing preferences Windows. To access printing preferences:. Specify the desired settings in the dialog box. Select a custom page size that you have defined. Automatically starts Acrobat and displays the converted document immediately. Includes information such as the filename and date and time of creation. Automatically deletes the log files unless the job fails. Set Adobe PDF printer properties.
Search help. Tips for better search results Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p, DeskJet For HP products a product number.
Loading Results. The Virtual Agent is currently unavailable. Please try again shortly. Need help troubleshooting? Just ask. Try asking HP's Virtual Agent. Session timed out. Your session on HP Customer Support has timed out. Please sign back in to continue Sign in.
0コメント