This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse.
Details required :. Cancel Submit. Previous Next. Answer-by-number: 1. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. Windows 8. But I did install Webroot.
Norton free-trial was preinstalled. I have not run the Norton removal tool. Where can I get that? In reply to Blenderite's post on May 12, Assuming Windows 10 bit Please answer each of the following [admittedly tedious] diagnostic questions in a correspondingly-numbered list in your very next reply, preferably without quoting this post: 1a.
When approx. Who manufactured the computer e. Where did you purchase the computer e. When exact date, preferably did you upgrade to Win10? I have updates from January this year that are refusing to install correctly Yes I am running bit Windows The computer was purchased in December Best Buy.
August 1st Windows Update. Adobe Flash Player v CCleaner v5. In reply to Blenderite's post on May 13, Answer-by-number as before: 1. When exact date, preferably does your current Webroot subscription expire?
Control Panel Programs and Features View installed updates in left-hand menu 5b. Injudicious use of registry cleaners may be playing a role here. TIP: If you ever again think your Registry needs to be cleaned, repaired, boosted, tuned-up, cured, tweaked, fixed, maximized, "swept" or optimised it doesn't , read this article and this older but still valid one and related links cited therein then draw your own conclusions.
I bought it from Best Buy but installed it myself. June 25 3. Yes, mine was Norton. Yes 5b. Not that I am aware of. Does CCleaner save this somewhere? Is Chrome v I did not use the Norton free-trial. It was never activated. Yes I transferred from a Dell Optiplex bit Windows 7.
Negative on all counts. Current list: 7. In reply to Blenderite's post on May 15, Close all open applications i. Run the Windows Update troubleshooter from start to finish. See if you can upgrade Chrome to v Reply to this post with a status report. Good luck! I have no idea how to troubleshoot this This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. Threats include any threat of suicide, violence, or harm to another.
Any content of an adult theme or inappropriate to a community web site. Any image, link, or discussion of nudity. Any behavior that is insulting, rude, vulgar, desecrating, or showing disrespect. Any behavior that appears to violate End user license agreements, including providing product keys or links to pirated software.
Unsolicited bulk mail or bulk advertising. Any link to or advocacy of virus, spyware, malware, or phishing sites. Any other inappropriate content or behavior as defined by the Terms of Use or Code of Conduct.
Any image, link, or discussion related to child pornography, child nudity, or other child abuse or exploitation. This saves your files, apps and most settings in place, is the most stable method to change versions, brings your Updates current, resolves most problems. If the Version has problems I will work with you to try to resolve them.
If the problems are unfixable for now, you have ten days to roll it back in Recovery settings. So read it over and see if its something you want to learn to do. I hope this helps. Feel free to ask back any questions and keep me posted. If you will wait to rate my post, I will keep working with you until it's resolved.
The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP Potentially Unwanted Products.
Thoroughly research any product advertised on the sites before you decide to download and install it.
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